Question 1

What is HaritVerse?

Accepted Answer

HaritVerse is a comprehensive plant care platform that connects plant owners with experienced professionals for expert consultations, maintenance services, and plant care guidance.

Question 2

How do I book a service?

Accepted Answer

Book directly on our website: choose a service, pick an available slot, add your address, and complete secure checkout. We match you with a verified provider for your scheduled visit.

Question 3

What services are available?

Accepted Answer

We offer 12+ services spanning plant health assessments, pruning, soil testing, pest control, repotting, irrigation setup, indoor care, garden design, seasonal upkeep, documentation workshops, and more.

Question 4

How much do services cost?

Accepted Answer

Service prices range from ₹25.99 to ₹89.99 depending on the service type and duration. See our Services Section for detailed pricing.

Question 5

Do you offer subscriptions?

Accepted Answer

Yes! We offer Monthly (₹299), Quarterly (₹799), Yearly (₹2,499), and Lifetime (₹9,999) subscription plans with various benefits. See our Subscription Plans section for details.

Question 6

Do you offer video consultations?

Accepted Answer

Today experts serve customers through scheduled on-site visits booked on the web. Video and chat consult layers are part of our mobile roadmap — stay tuned for announcements.

Question 7

Are consultations available 24/7?

Accepted Answer

Expert visits run on the bookings you schedule. For billing or visit questions, reach out via help@haritverse.com — our team responds during published support hours.

Question 8

How much do consultations cost?

Accepted Answer

Consultations are included in subscription plans. Non-subscribers can book individual consultations at competitive rates.

Question 9

How do I become a service provider?

Accepted Answer

Apply via our Become a Provider flow on the website. After KYC, onboarding, and training checkpoints go green, you can start accepting matched bookings.

Question 10

How much can I earn?

Accepted Answer

Providers keep the majority of every booking. Your earnings grow with each service you complete — the more you book, the more you earn. See our How You Earn section for details.

Question 11

What are the requirements?

Accepted Answer

You need basic plant care knowledge, reliable transportation, a smartphone, and must complete our training program. See Provider Requirements for full details.

Question 12

How does Green Metrics work?

Accepted Answer

Green Metrics and Garden Gallery experiences are on our roadmap and aren’t live on the website yet. Follow our announcements for launch timing.

Question 13

Can I track multiple plants?

Accepted Answer

Those experiences pair with our upcoming Garden Gallery release and aren’t available on the web yet. We’ll share timelines as soon as they’re locked.

Question 14

What payment methods are accepted?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and digital wallets through our secure Razorpay integration.

Question 15

When will I be charged?

Accepted Answer

Payment is processed when you book a service. Subscription payments are charged according to your plan's billing cycle.

Question 16

Is my payment information secure?

Accepted Answer

Yes! All payments are processed through Razorpay's secure payment gateway with industry-standard encryption.

Question 17

My plant is dying — can HaritVerse help?

Accepted Answer

Yes! Our Emergency Plant Rescue service provides urgent care for sick or dying plants. A verified plant care expert will visit your home, diagnose the issue, and create a recovery plan to save your plant.

Question 18

Why are my plant leaves turning yellow or brown?

Accepted Answer

Yellow or brown leaves are often caused by overwatering, underwatering, nutrient deficiencies, or insufficient light. Book a Plant Health Assessment and our expert will diagnose the exact cause, check for root rot, and provide a personalized care plan.

Question 19

How do I treat plant pests or fungal infections?

Accepted Answer

Our Organic Pest Control service uses safe, eco-friendly methods to eliminate pests and treat plant fungal infections. The expert identifies the pest or disease, applies organic treatment, and sets up prevention measures to protect your plants long-term.

Question 20

What should I do about plant root rot or wilting?

Accepted Answer

Root rot and wilting usually signal overwatering or poor drainage. Book an expert visit — our plant doctor will assess the damage, treat the root rot, repot if needed, and advise on watering schedules to prevent recurrence.

Question 21

Can you help with indoor plant problems like leaf spots or stunted growth?

Accepted Answer

Absolutely. Our Indoor Plant Care service covers common issues like leaf spots, plant not growing, pest infestations, and poor light conditions. An expert visits your home, evaluates each plant, and provides tailored solutions for your indoor space.

Question 22

What languages are supported?

Accepted Answer

The customer website supports English, Hindi, and Kannada today; mobile language toggles will mirror this when apps ship.

Question 23

Is the app available for iOS and Android?

Accepted Answer

HaritVerse is live on the web today; native iOS and Android apps are in active development. Sign up on haritverse.com for full access right now.

Question 24

Do I need internet to use the app?

Accepted Answer

Previously loaded pages work offline, but browsing inventory, booking visits, and managing subscriptions require an internet connection.

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